Data Protection

Data Protection Notice:
This statements describes how we, Big Blue Finance Ltd and Credit Reference Agencies (CRA’s) will use your personal and business information.
Who We Are:
Big Blue Finance Limited.
Uses of your information Big Blue Finance will share information about you with other members of our group. Our group which is referred to as “we”, “us” or “our” will record, use, update, analyse and assess your information to provide products and services to you and maintain and develop our relationships with you.
Credit References Agencies: CRA’s collect and maintain information on consumers’ and businesses’ credit behaviour, on behalf of lenders in the UK. Although you have applied to us and we will check our own records, we will also contact CRAs to get information on your credit behaviour with other organisations. This will help us to make the best possible assessment of your overall situation before we make a decision. CRTA's obtain information from sources, which are publicly available, for example the electoral register at local authorities, court judgements from registry trust and bankruptcy information from the Insolvency Service. They also obtain fraud information from fraud prevention agencies, credit information from information on applications to banks, building societies, credit card companies etc and also from the conduct of those accounts. Organisations are only allowed to send information to CRAs and/or fraud prevention agencies with your agreement and knowledge. You were told when you apply for the account if your data will be supplied.
We and other organisations want to make the best possible decisions we can in order to make sure that you, or your business, will be able to repay us. Some organisations may also use the information to check your identity. In this way we can ensure that we make all responsible decisions. At the same time we want to make decisions quickly and easily and, by using up to date information, provided electronically, we are able to make the most reliable and fair decisions possible. All organisations that collect and process personal data are regulated by Data Protection Act 1998, overseen by the Office of the Information Commissioner. Access to your personal information is very strictly controlled and only those who are entitled to do so, may see it. Usually that will be with your agreement or (very occasionally) if there is a legal requirement.
When you apply to us to open a business or private account, we may;-
(a) Check our own records for information on; (i) you and your business partners’ personal accounts and (ii) Your business accounts.
(b) Search at credit references agencies for information on (i) Public data on you and your business partners’ personal credit behaviour (ii) Information on the conduct of you and your business partners’ personal credit accounts if you are proprictors of a small business. (iii) Your business accounts.
(c) Search a fraud preventation agency for information on you, your business partners’ and other members of your/their household.
What we do with the information you supply to us as part of the application:
(a) Information that is supplied to us will be sent to the credit reference agencies, and
(b) If you give false or inaccurate information and we suspect fraud, we will record this and may also pass this information on to financial and other organisations involved in fraud preventation to protect us, them and our respective customers from theft and fraud.
(c) Your data may also be used by us to offer your business other products.
With the information that we obtain we will:
(a) Assess your application for credit and/or
(b) verify your identity of other directors/partners and/or
(c) Undertake checks for the preventation and detection of fraud and/or money laundering.
(d) We may use scoring methods to assess this application and to verify your identity.
(e) Manage your personal and/or business account (if you have one) with us.
(f) Undertake periodic statistical analysis or testing to ensure the Accuracy of existing and future products and services.
(g) Any or all of these processes may be automated.
What we do when you have an account:
(a) Where you borrow and may borrow from us, we will give details of your business account, including names and parties to the account, and how you manage it to CRAs.
(b) If you borrow and do not repay in full and on time, we will tell the CRAs.
(c) We may make periodic searches of our own group records, credit reference and fraud prevention agencies to manage your account with us, to take decisions regarding your identity and also credit, including whether to make credit available or to continue or extend existing credit.
(d) If you have borrowed from us and do not make any payments that you owe us, we will trace your whereabouts and recover payment.
When credit reference agencies receive a search from us they will:
(a) Place a search “footprint” on your company credit file weather or not this application proceeds. If the search was for a credit application the record of that search (but not the organisation that carried it out) may be seen by the other organisations when you apply for credit in the future.
(b) Link together the previous and subsequent names advised by you, of anyone that is a party to the account.
The CRAs will supply to us:
(a) Information about your company such as previous applications for credit and the conduct of accounts and also similar personal credit information in your name and of your business partners
(b) Public information such as Court Judgements and bankruptcies.
(c) Electoral Register Information on you and your business partners.
(d) Fraud preventation information.
When information is supplied to us, to the CRAs on your account(s):
(a) The CRAs will record the details that are supplied on your account and how you manage it/them.
(b) If your business borrows and does not repay in full and on time, the CRAs will record the outstanding debt.
(c) Records shared with credit reference agencies remain on your file for 6 years after they are closed weather settled or defaulted.
How your data will NOT be used by credit reference agencies:
(a) It will not be used to create a blacklist.
(b) It will not be used by the credit reference agency to make a decision.
How your data WILL be used by credit reference agencies:
(a) The information which we, other organisations and fraud preventation agencies provide to the credit reference agencies about you, your business associates and your business may be supplied by credit reference agencies to other organisations and used by them to:-
(b) Verify your identity if you or your financial or business associate applies for other facilities including all types of finance applications.
(c) Trace your whereabouts and recover payment if you do not make the payments you owe.
(d) Conduct checks for the preventation and detection of crime including fraud and/or money laundering.
(e) Manage your personal, your partners and/or business account.
(f) Undertake statistical analysis and system testing.
(g) Your data may also be used for other purposes for which you give specific permission or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection ACT 1998.
We will use you information for marketing purposes: During the course of your agreement we may write to you or contact you by telephone about other services and products provided by us or others which we think may be of interest to you.
Telephone calls: When you telephone us or we telephone you those telephone calls may be recorded for your protection, staff training, service quality issues, crime preventation and security purposes.
Our commitment to you: We are committed to respecting your personal information and to meeting your service expectations on all occasions. To do so we need the information we hold about you to be accurate and kept up to date. Please help us by informing us promptly of any changes to your personal circumstances.
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